How to train your client

Clients don’t arrive graduates of Your Process University. Quite to the contrary. Clients need you to train them on your process. If you want to be able to charge more money, to set the rules, to determine the best possible course, you have to take the lead by learning how to train your client.

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Matt Riopelle
Project management will set you free

There are things we just have to accept as part of the experience. In an Austin summer, you accept scorching stretches of 100º days. A college professor of mine accepted speeding tickets as a tax for his unyielding habit of driving fast. But should we accept draining, out-of-control projects that plunge us deep into the pits of project despair as part of the design job? 

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